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Informativa sulle spedizioni

 


ORDER PROCESSING

Orders placed before 12 PM (local time) will be processed on the same business day, excluding weekends and holidays.
You will receive:

A confirmation email once your order is placed
A shipping notification email when your order is dispatched

If there are any delays in processing, we will notify you individually.


SHIPPING FEE

United States
Orders under $50: $7 flat rate
Orders over $50: Free shipping
 
Canada
$17 flat rate
 
United Kingdom
$15 flat rate
 
Japan
¥600 flat rate
 
South Korea
Orders under 40,000 KRW: ₩3,000 flat rate
Orders over 40,000 KRW: Free shipping

Final shipping costs are calculated automatically at checkout based on your destination and total order amount.


DELIVERY ESTIMATES

Estimated shipping times may vary depending on destination and shipping method:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days


SHIPPING LOCATIONS

UUUUU ships worldwide, with the exception of the following locations:

Ascension
Bovet Island
Indian Ocean Territory
French Southern Territories
Heard & McDonald Islands
Pitcairn
Saint Pierre & Miquelon
Tajikistan
Tristan Da Cunha
U.S. Minor Outlying Islands (e.g., Baker Island, Howland Island, Wake Island)
Western Sahara


ORDER TRACKING

Once your order is shipped, a tracking number will be sent via email.
Please note that tracking information may take up to 24 hours to update after the package is scanned by the courier.


SHIPPING ISSUES & DELAYS

UUUUU is not responsible for shipping delays caused by weather, courier issues, or other unforeseen circumstances.
If your order is marked as delivered but you haven’t received it, please contact us within 7 business days, and we will investigate the matter with the courier.


DAMAGED OR LOST PACKAGES

If your item arrives damaged:

- Contact us within 48 hours of delivery
- Include photographs of the product and packaging

If your package is lost in transit, we’ll assist with filing a claim and send a replacement whenever possible.


CONTACT US

For any questions about shipping or your order:
📧 Email: hello@uuuuuofficial.com
📞 Phone: +82 2 1899 1558